Most bookings can be made through the Mercury Theatre Box Office, or via our Events Listings – However, some events have different box offices and booking lines, so please check the individual events page.
Mercury Theatre Box Office
Tickets can be booked online or where shown, tickets can be booked via Mercury Theatre Box Office (10am to 8pm Tuesday to Saturday) in person or by telephone.
Box office opening hours: Tuesday-Saturday 10.00am-8.00pm
Book by phone: 01206 573948 – Tuesday-Saturday 10.00am-8.00pm
Book online: by following the booking link on each event page on this website
Book via email: [email protected]
Book in person: Mercury Theatre, Balkerne Gate, Colchester CO1 1PT – Tuesday-Saturday 10.00am-8.00pm
There will be no booking charges made by the Mercury Theatre although there will be a charge of £1.50 for postage unless tickets are collected from the theatre.
If you book online you can print off your own ticket or you can show your ticket on your phone at the door of the event.
Bookings will be taken until 3 hours before the start of the event. Remaining tickets will be on sale on the door.
Essex Book Festival Tickets
Some of our events are ticketed via Eventbrite or Ticket Tailor. This is through Essex Book Festival but ticketing information will arrive to your inbox via Eventbrite or Ticket Tailor.
E-Tickets
When booking tickets online you should receive an email containing your e-ticket. Depending on which box office is used for the event, your tickets could come from one of the following email addresses:
If you haven’t received your e-tickets please add these email addresses to your email safe/contact list and check your spam or junk folders.
CONCESSSIONS
Concession prices are available to Students, Under 27s and Unwaged. Please provide proof of age or relevant ID on ticket purchase and at events.
DISABLED ACCESS
Essex Book Festival is a partnership programme with multiple partners. Please advise the Box Office if you have any access requirements when making a booking.
Visitors with a disability are offered a free ticket for a companion. If you require a BSL interpreter, please advise the Box Office and we will do our best to accommodate this.
We also have a Roger Pen hearing system, so please let us know if you would like to book this by emailing us at [email protected]
REFUNDS
The festival cannot refund money or exchange tickets except if an event is cancelled. In the event of a cancellation the Box Office will contact you and issue you a refund within 30 days.
Covid-19
We will continue to monitor the situation with Covid-19 to ensure our events follow the latest regulations. The latest guidance will be posted here.